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Product warranty terms
◆All CNTOOLS products are manufactured in accordance with the national tool production standard and the international tool manufacturing standards.
◆All CNTOOLS products, except for the package or sample data of which specifically indicate "no warranty" or "warranty period" and included in the Non-free Maintenance or Replacement Scope, during the normal use and within 90 days after the date of purchase (i.e. within 90 days from the date indicated in the purchase voucher, and the final date is subject to the mail sent by the buyer), in case of cannot be used normally due to product quality, the user can take with the original purchase voucher or copies to the nearby maintenance station designated by CNTOOLS for free maintenance or replacement.
Non-free maintenance or replacement scope
◆The products other than CNTOOLS brand are not included in free maintenance or replacement scope.
◆Product abrasion results from continuous and uninterrupted product use is not included in free maintenance or replacement scope.
◆All the CNTOOLS products, package or sample data of which specifically indicate "no warranty" or "warranty period", are not included in free maintenance or replacement scope.
◆The product cannot be used due to improper use. Improper use includes: Man-made destruction, not used according to tool notes, exceeding the using scope of the tools, or not included in free maintenance or change scope.
◆For damages caused by the machining or unauthorized disassembly of the user or the use of other spare and accessory parts without the authorization of CNTOOLS, they shall not belong to the scope of free maintenance or replacement.
◆After use, if the product gets rusty, peels off under the action of the electrodeposition, or its surface is scratched or the plastic handle is damaged, but its functions are not affected, those damages shall not belong to the scope of free maintenance or replacement.
◆If the package materials of the product (such as carton, support, plastic cover and paper card) are damaged during the use, they shall not belong to the scope of free maintenance or replacement.
◆If users fails to send the warranty card back within the specified time as required, they shall have no right to enjoy the free maintenance or replacement.
How to maintain or replace the products
◆If the products are used under the normal conditions (within 90 days), users can enjoy the free maintenance or replacement when there are quality problems. They can maintain or replace the product at the nearest designated maintenance point of CNTOOLS free of charge.
◆If the required fitting or product is out of stock at the sales point, CNTOOLS shall send it to the designated maintenance point by mailing.
◆For the products beyond the scope of free maintenance, the designated sales point shall provide the paid fitting replacement and maintenance service.
Service consulting/interpretation rights
◆If you are not familiar with the warranty terms of CNTOOLS or are dissatisfied with the service provided by the designated sales point, please contact with the Headquarters of CNTOOLS.
◆The Headquarters of CNTOOLS reserves the final interpretation right of this term.
◆Product pictures on this site is only for reference, and the products are subject to the material objects.